We would love it if nobody needed to utilize this particular service, but we understand reality.  We provide emergency care for the local community and anyone in the greater Buffalo area.  If you notice something wrong with your pet and your regular veterinarian isn’t available, call us and we can provide some direction.  If there’s something you can do to help right in your own home, we’ll suggest it.  If it sounds like your pet would benefit from having our team check things out, we’ll certainly encourage that course of action.  We get it that nobody wants to go to the emergency vet but we are here for you if needed.

Emergency Hours
We are open 7 days a week (we will be closed Christmas Day)

  • Monday-Friday: Doctors available for emergency appointments 8am-11pm
  • Saturday: Doctors available for emergency appointments 8am-11pm
  • Sunday: Doctors available for emergency appointments 8am-6pm

We always have a veterinary technician and support staff on premise 24 hours a day, 7 days a week for patient monitoring and phone support.

Visiting Hours for In Hospital Patients
We love the look on all our patient’s faces when they get to see their families!  Visiting is encouraged for all our hospitalized patients.

We ask that everyone call ahead prior to stopping in.

Visiting hours:

Monday-Friday: 8am-7pm

Saturday-Sunday: 8am-6pm

What Constitutes a Pet Emergency?

  • Difficulty breathing
  • Constant coughing
  • Collapse
  • Seizures
  • Pale gums
  • Abnormal behavior
  • Toxin ingestion
  • Allergic reaction
  • Hit by car
  • Bite Wounds
  • Bloody diarrhea
  • Bloated abdomen
  • Heat stroke
  • Sudden blindness
  • Electrocution
  • Extreme pain
  • Falling from height/high rise
  • Inability to use hind limbs
  • Extreme bleeding
  • Broken bones/open wounds
  • Intractable retching/vomiting
  • Straining or bloody urine
  • Difficulty giving birth
  • Weak, lethargic puppy/kitten
  • Squinting, tearing or red eyes
  • Complication of chronic disease



Want to be Prepared for a Pet Emergency?  This is the Needed Information:

Owner Information:

  • Owner Name
  • Owner Address (with City and Zip Code)
  • Owner Phone Number or Cell Phone Number

Information About Your Pet:

  • Information About Pet (includes: name, birth date or age, species, breed, sex: intact, spayed or neutered)
  • Records of pertinent medical and surgical history (this includes any recent diagnostics: bloodwork, x-rays, ultrasound, urinalysis, therapeutic level testing)
  • Allergies
  • Vaccination history
  • Heartworm status (dogs) and FeLV/FIV status (cats)
  • Current medications or supplements (doses and dosing frequency)

Information About Your Vet:

  • Veterinarian contact information
  • Emergency clinic contact information and locations

Critical Care: 
If your patient comes to the VVC and they are hospitalized, we are able to accommodate them in several different critical care units.  Our 24-hour monitoring allows us to provide excellent patient care and peace of mind for our clients.  All patients that are hospitalized for illness or for surgical procedures are attended to and carefully observed by all team members.  They are never left alone.

We have state of the art monitoring and our team members remain knowledgeable with the most current procedures and practices.

We have a comprehensive monitoring and supportive equipment that can greatly help your pet if they are in need of it.

Our three isolation rooms (intensive care unit, a respiratory isolation unit, gastrointestinal isolation unit) along with our main treatment room are available for our critically ill patients.  We are equipped to handle 24-hour monitoring for patients.