Resorts Boarding & Play


Resorts Boarding & Play will be opening soon!  This new facility will be WNY’s ultimate destination for pet care boarding and doggie day care. 

Resorts Boarding & Play’s professional, compassionate and dedicated team strives to provide for the comfort and well being of your beloved cat or dog during their stay with us.  We shower our guests with attention, love and pampering to ensure their visit is a pleasant and memorable one, whether it’s for the day or overnight.


  • Indoor/outdoor play areas
  • Monitored socialization and play
  • Doggie play gyms
  • Canine Cantina Water Park


  • Luxury boarding suites with pet cams
  • Spacious, clean kennels
  • Individual or group playtime


  • Contemporary boarding condos with outside views
  • Freshwater fish tank for your feline’s enjoyment
  • Pet cams
  • Purrsonal playtime


  • Soothing music
  • Baths
  • Pawdicures
  • Spa treatments
  • Doggie sundaes, kookies, kongs
  • Sweets & treats catnip toys
  • Private parties

The Village Veterinary Clinic of Hamburg along with Resorts Boarding and Play is proud to announce that we will be offering training classes for our four-legged friends! Our obedience classes will be taught by Robyn Pratt who has been training dogs for over 20 years and our very own Holly Coggins (who is also certified) will be helping to assist Robyn with her classes. We are very excited for this opportunity as we understand the importance of being able to offer our clients training and obedience classes by someone we trust!

Obedience classes offer many advantages for you and your dog. Attending these classes are an ideal opportunity for you and your dog to form a strong bond and build a stronger relationship where you are the leader. Being the leader in your dog’s life will help ensure they follow the rules you have established to navigate through life together.

Some of the commands you will be exposed to in class will be sit, stay, down, come when called, leave it, and loose leash walking. All classes are taught through positive reinforcement and with practice these commands should elicit the desired response every time. Learning these commands in class also provides the distractions of the real world that you and your dog will encounter; for example, different sights, sounds, smells, people etc. Learning and conditioning these commands in class ensures that once you and your dog are outside he or she will respond with confidence and with the behavior that you are asking of them!

Enrolling your dog in an obedience class also gives your dog the opportunity for socialization. Your dog will get a chance to meet different people and dogs from various breeds. Exposing dogs, especially puppies, to new places, sounds, sights, and smells in a controlled environment is crucial in building their confidence! These classes also allow your puppy or dog to socialize with others in a positive environment where they learn what behaviors are accepted and rewarded.

Classes with begin at the Village Veterinary Clinic of Hamburg on Tuesday, July 24th at 6:30 pm for puppies ages 10 weeks to 6 months.  You must be signed up for classes in order to attend. 

Classes will begin at the Village Veterinary Clinic of Hamburg and when construction has been completed at Resorts Boarding & Play, classes will be transitioned to that location.  We will soon be offering group and private obedience classes that fit any age or need of your dog.  Our goal is to incorporate start days and times that will accommodate a pet parent’s busy schedule!

How to Sign Up or Questions:

Trainer: Robyn Pratt    email: or phone: 716-467-0385

Resorts Manager: Kayleigh Bertrand    email: or phone: 716-646-4023

Assistant Trainer: Holly Coggins  phone:   phone: 716-646-4023

Group Training Classes:

We offer 3 levels of training classes for puppies and dogs learning manners or building upon previous learned skills.  All classes are in a group setting with up to 6 other dogs for one hour, once a week, for five weeks.  You and your dog will learn skills with distractions that will translate into helping you maneuver the world together. 

Puppy Education Level 1 $120.00  5 Week Class

  • Introduction to simple cues such as “sit”, “down”, “stay”, “wait”, and “come”
  • Basic manners and problem prevention
  • Appropriate chews, toys and how to use them
  • Crate and potty training
  • Nutrition
  • Certificate of completion earned


  • Puppy, age 10 weeks to 6 months
  • Current on vaccinations (age appropriate)

Beginner Education Level 1 $120.00  5 Week Class

  • Introduction to simple cues such as “sit”, “stay”, “wait”, “come”, “take it”, and “leave it”
  • Loose leash walking
  • Basic manners and problem solving (jumping, mouthing, barking and potty training)
  • Appropriate chews, toys, and how to use them
  • Appropriate crate training
  • Nutrition
  • Certificate of completion earned


  • Age 6 months to adult
  • Current on vaccinations

Intermediate Education Level 2 $120.00  5 Week Class

  • Pets learn more advanced concepts such as “go place”, “wait” at doorways, and “sit” automatically with loose leash walking
  • Gaining reliability despite distractions and distance such as “Sit, Stay”, “Down, Stay”, and “Go, Place”
  • Certificate of completion earned


  • Puppy/Beginner education or comparable skills
  • Current on vaccination

Advanced Education Level 3 $120.00  5 Week Class

  • Strengthening your dog’s reliability with cues
  • Strengthening behaviors to provide fast and reliable responses
  • Advanced heeling with distractions
  • Transition away from training aids/treats
  • Preparing your dog to take AKC Canine Good Citizen Certification Test
  • Certificate of completion earned


  • Intermediate education or comparable skills
  • Current on vaccations

Private Training

  • $50.00  30 minute consult session
  • $95.00  per session
  • $300.00  4 sessions (consult fee waived)
  • $180.00  2 sessions (consult fee waived)

Puppy Training Camp $180.00  3 private classes puppies 4 months and under

  • In a setting with just you, your dog and the trainer
  • Benefits include: flexible scheduling, custom curriculum, and personalized attention


  • Current on vaccinations

Meet the Kennel Team:

Manager: Kayleigh

Yvonne, Holly, Hannah, Lori, Cindy