Resorts Boarding & Play

WNY’s ultimate destination for pet boarding and daycare!

If you have questions about pet boarding and daycare, want to know more about our new facility, need to check on or make a reservation, please call this number and chat with a member of the Resorts team! 716-649-2425 

Monday-Friday: 7am-7pm
Saturday-Sunday: 8am-5pm

We have an exciting new feature that will allow you to request daycare and boarding reservations through our owner portal, 2 or more days in advance. By following the login link above you can login using the username and password below to view your account. You will need to receive a username and password in a welcome email from Resorts Boarding & Play.  If you need a login, please contact the us!  716-649-2425.

Resorts Boarding & Play’s professional, compassionate and dedicated team strives to provide for the comfort and well being of your beloved cat or dog during their stay with us.  We shower our guests with attention, love and pampering to ensure their visit is a pleasant and memorable one, whether it’s for the day or overnight.

Daycare Price List (tax not included):

Daycare full day (6 + hours):
$25.50 for 1 dog
$21.75 for 2 dogs
$20 each for 3 or more dogs

Daycare half day (up to 5 hours):
$16 for 1st dog, $8 for each additional dog thereafter

Daycare evaluations must be completed prior to coming to daycare.  Scheduled for morning or afternoon at no cost.

Crate Escape Daycare Packages:
1 dog, 5 days: $121 @ 5% discount
1 dog, 10 days: $230 @ 10% discount (= 1 day free)
1 dog, 20 days: $433 @ 15% discount (= 3 days free)
2 dogs, 5 days: $205 @ 5% discount
2 dogs, 10 days: $390 @ 10% discount (= 1 free day per dog)
2 dogs, 20 days: $740 @ 15% discount (= 3 free days per dog)
* Crate Escape packages must be used up within 90 days or 3 months of purchase; Monday- Friday.

Canine Cantina Water Park:
Full day of daycare with water park
1 dog: $36
2 dogs: $31 for each
3 dogs: $28 for each
1/2 day of daycare with water park: 1st dog $25, $15 for each additional dog thereafter
Add on to a Crate Escape Package, additional $12 per dog per session
Add on to boarding; $15 upgrades to full day of play with water park
1 on 1 players; $15 gives them a second 30 minute session in the water park

Private Parties:
Private parties are scheduled on weekends.  Includes 2 hours of play in the playroom and water park with one staff member present.  Dogs participating in the party must have all vaccines (Rabies, Distemper, Kennel Cough) and fecal samples up to date.  Owners of all pets must stay for the party.  Call to inquire about pricing and scheduling.

Boarding Price List (tax not included):

Includes all feedings, bedding provided, a minimum of 4 scheduled potty walks and either 1/2 day of daycare with their four legged friends or a 20 minute 1-on-1 play or snuggle session with a team member for our canine guests.  For our feline friends, various times of exploration in our “cat in mind” designed cat room for our feline guests in any of our private rooms. 

Standard Suite: 
5′ x 3′ room with solid walls and a tempered glass front door with open top to hear, see and smell what’s going on. 
1 dog- $40
2 dogs- $70 ($30 for the second)
3 dogs- $85 ($15 for the third)

Luxury Suite:
5′ x 7′ enclosed rooms for a more private stay with a tempered glass front door. 
1 dog- $45
2 dogs- $80 ($35 for second)
3 dogs- $100 ($20 for third)

Deluxe Suite:
8 1/2′ x 6′ private, enclosed rooms with tempered glass front door. 
1 dog- $50
2 dogs- $90 ($40 for second)
3 dogs- $115 ($25 for third)

Cat Condo:
Multi-tier unit with solid walls and a tempered glass front and back views.  Litter has a separate enclosed compartment on the bottom for privacy and to keep away from food, water and sleeping area. 
$20 per night
$12 additional per pet sharing condo

A La Carte Resort Perks:

  • House food (non-owner provided diet): $4 per day; applicable for whole stay or days used
  • Medication charge: $4 per day for more than 3 pills; $8 for ear, eye, injectable, etc medications
  • Kookies n Kong: $4 each snack
  • Doggie Sundae: $5 each snack
  • Munch-n-Run Bundle: Upgrade to a full day of play or 1 extra individual session, kookies n kong and doggie sundae for $14
  • Kitty Catnip Compact Ball: $4
  • Upgrade to full day of daycare: $8 per pet
  • Add a 2nd individual playtime: $8 for one pet, $15 for family

Spa Services:

Bath & Brush:
Includes a massaging brush scrub with Earthbath hypoallergenic shampoo, blow dry, 15 minutes of brushing, nail trimming, and ear cleaning. 

  • Small breed, short-haired bath: $20

(Ideal for short-haired Chihuahua, Pug, Boston Terrier, short-haired Dachshund, Jack Russell Terriers)

  • Small breed, long-haired bath: $24

(Ideal for long-haired Chihuahua, Shih Tzu, Maltese, Yorkie, long-haired Dachshund)

  • Medium breed, short-haired bath: $28

(Ideal for Beagles, Corgis, Basset Hound, English Bulldog, Pit Bulls, Boxers, Cattle Dogs)

  • Medium breed, long-haired bath: $34

(Ideal for Sheltie, Bichon Frise, Cocker Spaniel, Border Collie, Springer Spaniel)

  • Large breed, short-haired bath: $36

(Ideal for Labrador Retrievers (under 80 lbs), Rottweilers, German Short Haired Pointers, Doberman, German Shepherds (under 80 lbs)

  • Large breed, long-haired bath: $40

(Ideal for Australian Shepherds, Golden Retrievers, Siberian Huskies, Doodles (in a short cut)

  • Giant breed, short- haired bath: $45

(Ideal for Mastiffs, Great Dane, Labradors (over 80 lbs), German Shepherds (over 80 lbs)

  • Giant Breed, long-haired bath: $50 & up

(Ideal for Bernese Mountain Dog, Great Pyrenees, St. Bernard, Newfoundland, Rough Collies

*Depending on thickness of undercoat and amount of time needed to remove undercoat, prices may vary

Any boarding guest staying 7 or more nights at Resorts will receive a basic bath.  You may choose to upgrade to a Bath & Brush.

Style & Cut:
Upgrade a bubble bath to a full hair cut and style by our certified groomer.  Add $15 to the bubble bath price for your pet.

Bath or Cut Upgrades:

  • Conditioner: Add a hypoallergenic coat conditioner after shampooing $6
  • Bath upgrade: Aloe-infused oatmeal scrub and moisturizing oatmeal conditioner: $8
  • Blueberry Facial & Paw Moisturizer: Blueberry facial is great for any tear stains, wrinkles or “eye junk” on the face.  Paw Pad moisturizer eases dry, rough or cracked paws. $6
  • Extra brushing: Add an extra 15-20 minutes of brushing $10

Spa Packages:

  • Total Spa: Oatmeal shampoo & conditioner, blueberry facial scrub & paw moisturizer $12
  • Platinum Spa: Oatmeal shampoo & conditioner, blueberry facial, paw moisturizer & nail grinding $18
  • De-shedding Package: Upgrade to a specially formulated shampoo & conditioner to help loosen the undercoat and reduce shedding.  Extra 20 minutes of brushing after the blowout. $10- $20

Spa Services:

  • Basic Nail Trim: $9
  • Pawdicure: Basic nail trim and nail grinding $15
  • Ear Cleaning: $6
  • Brush & Blow-out: Using special brushes and blow dryer to remove undercoat $10- $25
  • Mini Makeover: 15 of brushing, nails trimmed and ears cleaned $20
  • Feet & Sanitary Trim: Clean up and trimming of feet and sanitary areas $15

What’s new at Resorts?


  • Indoor/outdoor play areas
  • Monitored socialization and play
  • Doggie play gyms
  • Canine Cantina Water Park


  • Luxury boarding suites with pet cams
  • Spacious, clean kennels
  • Individual or group playtime


  • Contemporary boarding condos with outside views
  • Freshwater fish tank for your feline’s enjoyment
  • Pet cams
  • Purrsonal playtime


  • Soothing music
  • Baths
  • Pawdicures
  • Spa treatments
  • Doggie sundaes, kookies, kongs
  • Sweets & treats catnip toys
  • Private parties


The Village Veterinary Clinic of Hamburg along with Resorts Boarding and Play is proud to announce that we will be offering training classes for our four-legged friends! Our obedience classes will be taught by Robyn Pratt who has been training dogs for over 20 years and our very own Holly Coggins (who is also certified) will be helping to assist Robyn with her classes. We are very excited for this opportunity as we understand the importance of being able to offer our clients training and obedience classes by someone we trust!

Obedience classes offer many advantages for you and your dog. Attending these classes are an ideal opportunity for you and your dog to form a strong bond and build a stronger relationship where you are the leader. Being the leader in your dog’s life will help ensure they follow the rules you have established to navigate through life together.

Some of the commands you will be exposed to in class will be sit, stay, down, come when called, leave it, and loose leash walking. All classes are taught through positive reinforcement and with practice these commands should elicit the desired response every time. Learning these commands in class also provides the distractions of the real world that you and your dog will encounter; for example, different sights, sounds, smells, people etc. Learning and conditioning these commands in class ensures that once you and your dog are outside he or she will respond with confidence and with the behavior that you are asking of them!

Enrolling your dog in an obedience class also gives your dog the opportunity for socialization. Your dog will get a chance to meet different people and dogs from various breeds. Exposing dogs, especially puppies, to new places, sounds, sights, and smells in a controlled environment is crucial in building their confidence! These classes also allow your puppy or dog to socialize with others in a positive environment where they learn what behaviors are accepted and rewarded.

Classes with begin at the Village Veterinary Clinic of Hamburg on Tuesday, July 24th at 6:30 pm for puppies ages 10 weeks to 6 months.  You must be signed up for classes in order to attend. 

Classes will begin at the Village Veterinary Clinic of Hamburg and when construction has been completed at Resorts Boarding & Play, classes will be transitioned to that location.  We will soon be offering group and private obedience classes that fit any age or need of your dog.  Our goal is to incorporate start days and times that will accommodate a pet parent’s busy schedule!

Contact Information for Classes:

Trainer: Robyn Pratt    email: or phone: 716-467-0385

Resorts Manager: Kayleigh Bertrand    email: or phone: 716-649-2425

Assistant Trainer: Holly Coggins  phone:   phone: 716-649-2425

Group Training Classes:

We offer 3 levels of training classes for puppies and dogs learning manners or building upon previous learned skills.  All classes are in a group setting with up to 6 other dogs for one hour, once a week, for five weeks.  You and your dog will learn skills with distractions that will translate into helping you maneuver the world together. 

Puppy Education Level 1 $120.00  5 Week Class

  • Introduction to simple cues such as “sit”, “down”, “stay”, “wait”, and “come”
  • Basic manners and problem prevention
  • Appropriate chews, toys and how to use them
  • Crate and potty training
  • Nutrition
  • Certificate of completion earned


  • Puppy, age 10 weeks to 6 months
  • Current on vaccinations (age appropriate)

Beginner Education Level 1 $120.00  5 Week Class

  • Introduction to simple cues such as “sit”, “stay”, “wait”, “come”, “take it”, and “leave it”
  • Loose leash walking
  • Basic manners and problem solving (jumping, mouthing, barking and potty training)
  • Appropriate chews, toys, and how to use them
  • Appropriate crate training
  • Nutrition
  • Certificate of completion earned


  • Age 6 months to adult
  • Current on vaccinations

Intermediate Education Level 2 $120.00  5 Week Class

  • Pets learn more advanced concepts such as “go place”, “wait” at doorways, and “sit” automatically with loose leash walking
  • Gaining reliability despite distractions and distance such as “Sit, Stay”, “Down, Stay”, and “Go, Place”
  • Certificate of completion earned


  • Puppy/Beginner education or comparable skills
  • Current on vaccination

Advanced Education Level 3 $120.00  5 Week Class

  • Strengthening your dog’s reliability with cues
  • Strengthening behaviors to provide fast and reliable responses
  • Advanced heeling with distractions
  • Transition away from training aids/treats
  • Preparing your dog to take AKC Canine Good Citizen Certification Test
  • Certificate of completion earned


  • Intermediate education or comparable skills
  • Current on vaccinations

Private Training

  • $50.00  30 minute consult session
  • $95.00  per session
  • $300.00  4 sessions (consult fee waived)
  • $180.00  2 sessions (consult fee waived)

Puppy Training Camp $180.00  3 private classes puppies 4 months and under

  • In a setting with just you, your dog and the trainer
  • Benefits include: flexible scheduling, custom curriculum, and personalized attention


  • Current on vaccinations

You can also email questions to the Resorts Boarding & Play manager, Kayleigh, at “”.  Please allow 1-2 business days.  Thank you! 

Meet the Kennel Team:

Manager: Kayleigh

Supervisors: Helen, Stacy, Cindy

Kennel Team: Yvonne, Holly, Hannah, Lori, Rebecca, Nicole, Krystan, Courtney, Shannon

Groomer: Jessica