I am ecstatic over the care and customer service my Bichon Louie (and I) received during the snowstorm of November. During that storm, my daughter and I were stranded on the NYS Thruway in our car for 23 hours, then at a hotel we stayed for 4 days after we were rescued by snowbilers. Louie was being boarded for the weekend because we went to New York City, yet he ended up staying at the VVCOH for 4 extra days because of the storm and bans. When I finally went to pick up Louie 8 days later, I was pleasantly surprised to find out that I was not being charged for the four days of the bans! Let me tell you, after the harrowing experience my daughther and I had, my nerves were frayed and this kind and generous act by the VVCOH was overwhelming! THANK YOU VERY, VERY MUCH! And their care for my dog was outstanding!! You have customers for life in Louie and I!!
Wonderful, knowledgeable staff! They take great care of my dogs and my dogs are not afraid there, as they have been with other offices. Great advice and the best care in the area!
We love every one of you. You have all been so good to us over the years. Thank you for taking such good care of us.
I came to village vet clinic with my puppy hazel when she had gotten hurt. I was really upset but everyone there did an amazing job. They were patient and sympathetic. They saw hazel right away and the vet tech and dr Reyda were beyond nice and accommodating. Hazel had to have some stitches and she was in and out very quickly and I really appreciated the courteous call the next day to check on her. I was blown away by how great my experience there was and how wonderful they took care of my babe !
Modern facilities, knowledgable doctors, and friendly people - couldn't ask for more. We love Village Veterinary Clinic of Hamburg.
Great experience. They saved our cat, Pita! I would highly recommend Village Vet.
Our Afghan Hound youngster Rose (an escape artist) opened a gate and got loose. After a desperate attempt to retrieve her, she galloped head first into a ditch, causing a deep laceration on her muzzle. Dr. McFarlane and staff were WONDERFUL in both seeing and treating Rose as an emergency case. She is on the mend, thankfully, and we have moved her records to VVC to become a patient in the future due to the great care she received there. Thank you VVC staff!
Thank you for taking care of our baby(and us) the people here are compassionate and kind. Just to know you have the most treasured pets cared for when they are hurt or sick by people like this is a comfort.
I can't say enough good things about this place!!! Imagine a veterinary clinic that actually cares about helping animals and easing the owners minds and not about how much money they can take from you. Very caring and compassionate people who work here and even after you leave the clinic they call to check in on your animal. This is a top notch veterinary clinic and I truly believe the STAFF are the key to this. Thank you so much for seeing Mocha and getting her the help she needed right away when we had no idea what was going on with her. So glad we caught this early on. Again THANK YOU SO MUCH!!!
Had a great first experience at this facility. Great staff and our first acupuncture treatment went great! Thanks
Would never dream of going anywhere else. By far the best care and best staff you'll ever come across! I would b lost without them
Village Vet is a wonderful veterinary practice! I so appreciate the fact that they listen to me when I come in with one of my animals. No one knows my guys like I do and they are willing to listen before making decisions on what to do.